Terms & Conditions | Serene Homes – Shop with Confidence

Terms and Conditions

Welcome to Serene Homes!

Please read these terms and conditions ("Terms") carefully before using our website and purchasing our products. By accessing and using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms.

2. Product Information

We make every effort to accurately display our products. However, colors and details may vary slightly due to individual monitor settings.

3. Orders and Payments

• Orders are subject to availability.
• Prices are displayed in NZ, AU or US Dollars.
• Payment must be made in full or via a financing service (Afterpay) at the time of placing the order.
• We use secure payment gateways to process payments.

4. Shipping and Delivery

• We aim to process and ship orders within 5 business days.
• Shipping costs are provided during the checkout process.
• We are not responsible for delays due to unforeseen circumstances or customs-related issues.

5. Returns and Refunds

• We accept returns within 30 days of delivery.
• Partial Refunds are available on a case by case basis.
• Refunds will be issued upon inspecting the products.

6. Limitation of Liability

• Our liability for any product defects or issues is limited to the purchase price of the product.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Changes to Terms

• We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting on our website.

8. Contact Information

For any questions or concerns regarding these Terms or our products, please contact us at info@serenehomes.art .